The following links may be helpful in your improvement efforts:


ASQ Resources

American Society for Quality (ASQ) 

ASQ is the world's largest and foremost quality society with numerous resources to support those with quality initiatives. 

ASQ Resource Mart

An excellent collection of quality-related books, videos, and public courses.

ASQ Six Sigma Forum

The first stop in your journey to learn more about Six Sigma.

Quality Glossary

A useful on-line glossary of quality-related terms.

Recommended Readings ASQ's list of recommended articles, journals, and books.

Quality & Six Sigma Publications

Quality Progress Magazine

ASQ's main quality publication - free with ASQ membership.

Quality Digest Magazine

A free monthly publication on quality improvement.

Quality Magazine

A free monthly publication on quality with a focus on manufacturing..

Six Sigma Forum

ASQ's publication devoted solely to Six Sigma.

Specialty Journals ASQ offers several additional journals for quality management, engineering, technology, software quality, etc.

Baldrige Resources

Malcolm Baldrige Award (MBNQA)

The official government site with program information, free criteria, examiner listing and more.

MBNQA Winners Free summaries of previous MBNQA recipient's applications and contact information.

Process Improvement & Change Resources

American Productivity & Quality Center

A good source of benchmarking information, with some free downloads.

Goal QPC

Makers of useful pocket guides on a variety of quality topics.

Hyperstat Online Textbook

Free on-line statistics training - great for those starting out in Six Sigma or looking for a refresher.


Website dedicated to information on Six Sigma including articles, links, tools, and products.

Pfeiffer Company

Publisher of the Pfeiffer HRD library CD-ROM.  Exhaustive library of organizational development resources.

Process Excellence Network

Excellent source for information on Six Sigma.

Sage Series

For the student of statistics, their series entitled "Quantitative Applications in the Social Sciences" includes over 100 short books, each focused on one statistical topic.


Online tutorials on six sigma and other quality-related topics.


For marketing research, focus groups, large survey projects and more.  WalkerInformation has a worldwide network and experience in supporting quality initiatives.



A leading software package used in Six Sigma efforts.

Visio and iGrafx

Two of the leading process mapping packages used in process improvement efforts.

SigmaXL & DiscoverSIM SigmaXL is the leading Excel-based statistical analysis software add-in.  DiscoverSIM is a leading Excel-based process simulation and Monte Carlo Analysis package.

Crystal Ball

A leading spreadsheet-based software package for predictive modeling, forecasting, and process simulation.

PQ Systems

Providers of popular quality-related software packages including SQCpack, GAGEpack, and DOEpack. 

Facilitator/Trainer/Presenter Resources

921 Creative

A Phoenix-based graphic arts firm to handle all of your design and web needs.  Twenty-four hour turnaround, high-quality service, and innovative designs.

American Society for Training & Development (ASTD)

ASTD is the professional society for trainers and facilitators. Members receive the monthly periodical Training + Development.
Crystal Graphics

Providers of PowerPoint add-ins to improve the quality of your presentations.

Training Magazine

Monthly periodical for trainers with many practical tips and techniques.

Trainer's Warehouse Source for a variety of interesting tools for trainers.

Business Information Resources

Business Source Premier

Business Source Premier (BSP) is the world's largest full text business database.   Full text access to over 2,100 business journals listed at this site.   BSP is part of the EBSCOhost databases available free through most local libraries.   


The Securities & Exchange Commission's database of corporate information.  Online access to annual reports and SEC filings.


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